What do I do when I arrive in London?

  • Where Pass London works for you the moment you land at Heathrow, Gatwick, Stansted, Luton or London City Airports. 
  • No need to purchase train tickets* or negotiate taxi fares.
  • Simply load travel money onto your Where Pass using the website's 'Travel' section. 
  • Make your way to the train stations that link the airports directly to the centre of the city, and tap in using your contactless Visa debit card.

How do I get to London from Heathrow?

  • Follow signs in the airport to the London Underground Station and catch the Piccadilly Line Tube. 
  • A single journey to central London will cost £5.10 per person. 
  • Tap in an out of the station gates using your Where Pass.

How do I get to London from Gatwick?

  • Follow signs in the airport to the Gawick Airport Station, located adjacent to the southern terminal.
  • If you arrive in the northern terminal, a short walk and monorail trip will get you to the station. 
  • A single journey to central London will cost up to £19.90 per adult and £9.95 per child on the Gatwick Express depending on the time of travel, or up to £10.80 on National Rail Services depending on the time of travel.
  • Tap in an out of the station gates using your Where Pass. 

How do I get to London from Stansted?

  • Purchase a ticket* for the Stansted Express using your Where Pass contactless Visa debit card at the Stansted Express ticket counter.
  • Catch the Stansted Express to Liverpool Street Station, Stratford Station or Tottenham Hale Station in Central London - use Citymapper to determine which station works best for you.
  • Once you arrive in Central London, you may use your Where Pass contactless Visa debit card on the London Underground and on buses the same way you would use a Visitor Oyster card. 

How do I get to London from London City Airport?

  • Use your Where Pass contactless Visa debit card on DLR or bus services from the airport to direct into the city.
  • Tap in an out of the station gates.  

How do I get to London from Luton Airport?

  • Trains run 24 hours a day between London Luton Airport and London with a journey time of around 45 minutes.
  • Get fast, frequent connections from:
    Blackfriars
    City Thameslink
    Farringdon
    London St Pancras International
  • Trains from Luton do not support contactless, so you will have to purchase a ticket from the ticket counter at the airport. 

Remember to download and use Citymapper for easy-to-navigate directions right to the front door of your accommodation!

*At airports where contactless payments ar accepted.

Click here for more information on how London's transport system works

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