Contact Us

See our FAQ page, which should answer most queries.

To contact a member of the Where Pass London team for queries related to the website, attractions or offers, contact:


Customer Service
Email: info@wherepasslondon.com
Call: +44 (0) 207 993 3833

For any queries relating specifically to the Where Pass contactless Visa debit card, contact:


Visa Customer Care
Email: cardservices@wherepasslondon.com 
Call: 03301 002373

Visa Customer Care Festive Season Opening Times

23/12/2016 – Normal hours
24/12/2016 – Closed
25/12/2016 – Closed
26/12/2016 – Closed
27/12/2016 – Closed
28/12/2016 – Normal hours
29/12/2016 – Normal hours
30/12/2016 – Normal hours
31/12/2016 – Closed
01/01/2017 – Closed
02/01/2017 – Closed
03/01/2017 – Normal hours 

The Lost / Stolen line will continue to operate 24/7 throughout.

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